Terms and Conditions

Disclaimer
These products are intended for those 18 years of age or older. While there is no current Australian legislation prohibiting the sale of Vapourisers/Electronic Cigarettes to minors as these products contain no nicotine, we cannot condone the use of these products by minors and will cancel and refund any order we discover processed by someone under the age of 18.

Nicotine
Nicotine is currently illegal in all Australian states and as such we do not sell nicotine, nor do our juices contain it.

Currency
All prices are shown in Australian Dollars (AUD)

Returns
Liquids: As our products contain food grade ingredients, we do not allow returns. If you do have an issue with any of our products, send us a message and we will get back to you as soon as possible. Please keep in mind that taste is subjective!  While we hope to please your taste buds, we cannot guarantee their satisfaction.

Hardware: Under Australian consumer law in the event of a warranty issue you are responsible for the return postage of the product to us. If the warranty issue is valid (not caused by fault of the consumer) we will gladly send you a replacement item and cover the shipping costs. If no fault is found with the item the return postage will be at the customer’s expense.

Coils / Clearomisers / Atomisers – We do not offer a standard warranty on these items as they are considered consumables (designed to be used and thrown away after a certain amount of time) however we do offer a DOA (Dead on Arrival) policy of 2 days on atomiser coils. Please keep in mind that coils must have adequate e-liquid in the wicking material before firing to ensure the coil doesn’t “burn out”.
Batteries – We do not offer a standard warranty on these items as they are considered consumables (designed to be used and thrown away after a certain amount of time) however in the case of a DOA item we will happily replace a faulty battery within 14 days of the purchase date.